CENTRALIZE. SIMPLIFY. TAKE CONTROL.
CyclOps unifies event data from all your monitoring tools into one intelligent, rule-based platform — giving you full visibility and control over your operations, in real time.
OVERVIEW
CyclOps is a centralized event lifecycle management platform that connects all your monitoring tools under one roof. It classifies, routes, and automates event handling through an intelligent rule-engine — enabling real-time visibility, faster response, and simplified operations. Designed with a modular, cloud-native architecture, CyclOps grows seamlessly with your infrastructure. It empowers IT and operations teams to monitor, analyze, and act from a single interface — reducing complexity while increasing reliability and control.
CORE CAPABILITIES
Multi-Channel Notification
Delivers alerts through email, SMS, Slack, Teams, and PagerDuty ensuring teams never miss critical events regardless of their location.
Unified Data Ingestion Layer
Collects events seamlessly from webhooks, APIs, SNMP traps, email sources, and monitoring tools through ready-to-use adapters, unifying all data into a single operational hub.
Bi-Directional Event Control (Event Command Layer)
Enables seamless two-way communication between CyclOps and external monitoring tools, allowing both event collection and command execution.
Event Intelligence Pipeline
Normalizes, enriches, deduplicates, suppresses, and correlates events in real time to enable clear, actionable insights across complex hybrid environments.
Agentic Workflow Orchestration
Integrates with tools like Ansible, ServiceNow, and Jenkins to automate remediation actions from detection to resolution — supporting optional LLM-assisted decisioning.
Dynamic Rule & Policy Engine
Automates event processing through reusable logic blocks and hierarchical rulesets that adapt to service impact and business context.
Closed-Loop Incident Bridge
Converts events into automated ITSM tickets and launches corresponding remediation workflows, completing the incident loop without manual effort.
Enterprise Observability Dashboards
Delivers real-time visualizations of events, metrics, topologies, and automation status with contextual filters and role-based visibility.
Enterprise Platform Architecture
Provides scalability, high availability, and disaster recovery with immutable audit logs and secure secrets management across large distributed environments.
Identity & Access Fabric
Integrates with LDAP, SSO, and API-token authentication, applying RBAC to ensure secure, governed access across business units and tenants.
Event Intelligence
Extending toward context-aware enrichment and service impact intelligence, enhancing event correlation accuracy and operational awareness.
Incident Bridge Automation
Expanding into full bi-directional incident closure automation, seamlessly managing ticket lifecycle and resolution workflows.
Self-Healing Operations
Establishing the foundation for autonomous remediation workflows driven by event intelligence and rule-based triggers.
Future-Proof Platform
Advancing toward AI-assisted decisioning and proactive automation capabilities designed for next-generation operations.
BENEFITS
Real-Time Integration Architecture
Cyclops seamlessly connects your monitoring ecosystem, offering live visibility across all systems. With continuous data flow, teams can detect and resolve issues instantly, ensuring uninterrupted operations.
Lightweight Deployment, Rapid Activation
Designed as a cloud-native platform, Cyclops deploys effortlessly in any environment. Kubernetes-based scaling and containerized microservices allow quick setup and flexible growth without downtime.
Smart Filtering That Reduces Operational Noise
Global and local filters intelligently suppress repetitive or irrelevant alerts, bringing clarity to operations. Teams stay focused on meaningful incidents and reduce mean time to resolution (MTTR).
Flexible Rule Engine Tailored to Enterprises
Cyclops adapts to enterprise workflows with reusable complex filters and sequential rulesets. Customizable logic enables automation triggers such as Ansible playbooks, ticketing actions, or webhook calls.
User-Friendly Streamlined Interface
Cyclops simplifies complex operations through a unified dashboard with real-time event stream views, filtering, and visualization. Operators can act instantly and gain end-to-end visibility without switching tools.
Scalable and Future-Proof Architecture
Built on microservices and Kubernetes, Cyclops ensures resilience, scalability, and fault tolerance. It supports multi-tenant environments, audit logging, and secure access with LDAP, RBAC, and API tokens.
INTEGRATIONS
Infrastructure & APM Monitoring
Zabbix, Nagios, SolarWinds, Dynatrace, Datadog, Prometheus ...
OT Monitoring
CCTV / Camera Systems, PDU / Energy, IoT Sensors, SCADA, BMS, PLC, MQTT ...
Automation & Remediation
Ansible, OpenText OO, Jenkins, Generic Webhook ...
ITSM / Service Desk
Jira, ServiceNow, SMAX, Xurrent, Remedy
Notification Channels
Slack, Email (SMTP), SMS Gateway, MS Teams, Webhook
CONTACT
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